candy-ailove.com is an independent review site about the Candy AI platform. It is not run by the company behind that platform, and it has no access to any account, subscription, payment record or chat history created there. That shapes everything below.
Email Address
Write to contact@candy-ailove.com. There is deliberately no form on this site, no newsletter and no comment box, so nothing is collected from you while you read; what we know about you is whatever you choose to put in a message. The privacy policy sets out how little that is.
What We Can Help With
- A figure, price or feature description on this site that is out of date or simply wrong. Send the page address and, if you have it, the source.
- A link that leads nowhere, an image that will not load, or a page that renders badly on your device.
- A question about the privacy policy or the legal notice, including a request to see or erase anything held about you.
- A note that a published claim reads as too favourable or too harsh. Those are read carefully.
What We Cannot Help With
Anything that happens inside a Candy AI account: billing and refunds, cancelling a plan, a lost password, removing generated content, age or identity checks, or a fault in the product itself. Only the platform's own support team can see an account, so writing to us delays you. Questions about the published billing cycles rather than your own invoice are answered on the pricing page.
Replies
Expect a few working days. Corrections are handled first, because a wrong number on a review page is the one thing we can fix quickly. Messages asking us to publish promotional copy, and anything abusive, go unanswered.